General Terms and Conditions

§ 1 Applicability, Definitions
(1) Naoki Company, c/o Selimcan Köroglu, Bahnhofstr 130, 52146 Würselen, Germany
(hereinafter referred to as “we” or “Naokicon”), operates an online shop for goods and
services on the website The following general terms and conditions
apply to all services between us and our customers (hereinafter referred to as “customer” or
“you”) in their version valid at the time of the order, unless expressly agreed otherwise.
(2) “Consumer” within the meaning of these terms and conditions is any natural person who
enters into a legal transaction for purposes that can be predominantly attributed neither to
their commercial nor their self-employed professional activity. “Entrepreneur” is a natural or
legal person or a legal partnership that, when entering into a legal transaction, acts in the
exercise of its commercial or self-employed professional activity, whereby a legal partnership
is a partnership endowed with the ability to acquire rights and incur obligations.
§ 2 Formation of Contracts, Storage of Contract Text
(1) The following regulations regarding the conclusion of contracts apply to orders placed
through our online shop at
(2) Our product representations on the Internet are non-binding and do not constitute a
binding offer to conclude a contract.
(3) When an order is placed in our online shop, the following regulations apply: The
customer submits a binding contract offer by successfully completing the order procedure
provided on our online shop. The order is made in the following steps:
Selection of Desired Goods or Services

  1. Choose the desired products or services.
  2. Add the products by clicking the corresponding button (e.g., “Add to Cart,” “Add to
    Shopping Bag,” etc.).
  3. Review the information in the shopping cart.
  4. Access the order overview by clicking the corresponding button (e.g., “Proceed to
    Checkout,” “Proceed to Payment,” “Go to Order Summary,” etc.).
  5. Enter/verify address and contact details, select payment method, confirm acceptance of
    terms and conditions, and the right of withdrawal.
  6. If the agreed quality of the goods deviates from their usual characteristics and conditions
    of use, confirm a negative quality agreement.
  7. Complete the order by clicking the “Buy Now” button. This constitutes your binding order.
    § 3 Object of the Contract and Essential Features of the Products
  8. Our online shop involves the following as the object of the contract:
    a. Sale of goods. The specific goods offered can be found on our product pages.
    b. Provision of services. The specific services offered can be found on our product pages.
  9. The essential features of the goods and services are outlined in the product description. If
    the agreed quality of the goods deviates from their usual characteristics and conditions of
    use, this is expressly indicated in the product description (negative quality agreement). If the
    customer has given explicit consent to the negative quality deviation, it defines the object of
    the contract.
    § 4 Prices, Shipping Costs, and Delivery
  10. The prices and shipping costs specified in the respective offers are total prices and
    include all components, including all applicable taxes.
  11. The respective purchase price must be paid before product delivery (advance payment),
    unless we expressly offer payment on invoice. The available payment methods are indicated
    under a corresponding button in the online shop or in the respective offer. Unless otherwise
    specified for individual payment methods, payment claims are due immediately.
  12. In addition to the stated prices, shipping costs may apply for product delivery, unless the
    respective item is designated as free shipping. Shipping costs are clearly communicated to
    you in the offers, possibly in the shopping cart system, and on the order summary.
  13. All offered products are, unless explicitly stated otherwise in the product description, ready
    for immediate dispatch (delivery time: [insert value for default_delivery_time_text] after
    receipt of payment).
  14. Worldwide delivery is available.
    § 5 Right of Retention, Retention of Title
  15. You can only exercise a right of retention if it concerns claims from the same contractual
  16. The goods remain our property until the full payment of the purchase price.
    § 6 Right of Withdrawal
    As a consumer, you have a right of withdrawal. This is governed by our withdrawal policy.
    § 7 Language of the Contract
    German is the exclusive language of the contract.
    § 8 Liability
  17. Subject to the following exceptions, our liability for contractual breaches and unlawful acts
    is limited to intent or gross negligence.
  18. We are unrestrictedly liable for slight negligence in the event of injury to life, body, health,
    or violation of a contractually essential obligation. If we are in default with the performance, if
    the performance becomes impossible, or if we violate an essential contractual obligation,
    liability for resulting material and financial damages is limited to the typically foreseeable
    damage. An essential contractual obligation is one whose fulfillment is essential for the
    proper execution of the contract, whose violation jeopardizes the achievement of the
    contract purpose, and on whose compliance you can regularly rely. This includes, in
    particular, our obligation to act and fulfill the service contractually owed, as described in § 3.
    § 9 Warranty
  19. The warranty is based on legal provisions.
  20. For entrepreneurs, the warranty period for delivered goods is 12 months.
  21. As a consumer, you are requested to promptly check the item/digital goods or the
    provided service for completeness, obvious defects, and transport damage upon contract
    fulfillment. Notify us and the carrier of any complaints as soon as possible. Failure to do so
    will not affect your statutory warranty claims.
    § 10 Final Provisions/Dispute Resolution
  22. German law applies. For consumers, this choice of law applies only to the extent that it
    does not deprive the consumer of the protection granted by mandatory provisions of the law
    of the country of their habitual residence (favorability principle).
  23. The provisions of the UN Convention on Contracts for the International Sale of Goods
    expressly do not apply.
  24. If the customer is a merchant, a legal entity under public law, or a special public-law fund,
    the place of jurisdiction for all disputes arising from contractual relationships between the
    customer and the provider is the registered office of the provider.
  25. The European Commission provides a platform for online dispute resolution (ODR), which
    you can find at We are not obligated or willing to
    participate in dispute resolution proceedings before a consumer arbitration board.